change email
users can change their account email from the profile dropdown. the new address is confirmed with a six-digit code.
quick answer
open the profile menu, choose change beside the email, send the code, and confirm it.
use this for
- moving an account to a new inbox
- fixing a typo in the original email
- explaining why a second code is needed
steps
- open the profile avatar menu.
- click change beside the current email.
- enter the new email address.
- send the code.
- paste the six-digit code from the new inbox.
- confirm and reopen the profile menu to see the updated address.
details to know
- the change flow uses a new otp for the new email address.
- the current session stays active after the email changes.
- posthog identity is refreshed with the new email.
limits and edge cases
- a user cannot switch to the same email.
- invalid email formats are rejected before the code is sent.
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