troubleshooting

common fixes for install failures, login loops, mcp hosts not listing tools, and plan limit errors.

updated jul 11, 2026 reference no images
quick answer

start here when something breaks.

use this for

  • support triage
  • first self-serve debug pass

steps

  1. confirm node 18+ and hyv --version.
  2. rerun npm i -g @holdyourvoice/hyv@latest.
  3. try hyv welcome and hyv scan on a tiny file.
  4. check dashboard for billing and device pairing.

details to know

  • most issues are outdated global installs or expired login.
  • mcp hosts need restart after hyv upgrade.

limits and edge cases

  • if scan flags everything, your profile may be empty — rebuild with hyv init.
  • contact support from the dashboard with command output — not full draft contents.
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