public access emails
public access emails keep owners and requesters informed when someone asks to comment or edit a shared document.
quick answer
access emails are part of the permission flow, not marketing email.
use this for
- explaining why an owner got an access email
- supporting requesters waiting for approval
- mapping public document review flows
steps
- a viewer opens a restricted public document.
- the viewer requests access or edit permission.
- the owner receives the request email.
- the owner approves or denies inside the app.
- the requester receives the outcome when applicable.
details to know
- access emails are tied to a specific document and requester.
- approval should grant only the needed level of access.
- some follow-up emails may introduce the product after a comment flow.
limits and edge cases
- request emails do not guarantee approval.
- do not expose private document content in broad email copy.
- agents should not ask users to forward access emails containing private links.
ready to use the product instead of reading about it?
open app