unsubscribe
unsubscribe lets users stop non-essential product emails. account, security, billing, and permission emails may still be needed for the product to work safely.
quick answer
use unsubscribe for marketing or digest-style email, not for account security events.
use this for
- email preference questions
- reducing unwanted email
- explaining why some emails still arrive
steps
- open the unsubscribe link in the email.
- confirm the unsubscribe action.
- return to the app if the user still needs account changes.
- contact support if essential emails still fail or non-essential emails continue.
details to know
- unsubscribe status is tied to the user's email address.
- non-essential sequences should respect unsubscribe state.
- security and transactional emails may still be sent when required.
limits and edge cases
- do not unsubscribe someone else from forwarded email.
- do not promise that every possible transactional email will stop.
- if a user changes email, preferences may need to be checked again.
ready to use the product instead of reading about it?
open app