what happens after payment

after payment, hold your voice updates the user's plan, turns on the matching product behavior, and may send a plan-specific welcome or setup email.

updated may 3, 2026 billing no images
quick answer

after a successful upgrade, check plan state first, then guide the user to the feature that opened.

use this for

  • post-upgrade support
  • explaining immediate plan activation
  • routing byok lifetime users to setup

steps

  1. complete checkout through the payment flow.
  2. return to the app.
  3. refresh billing or account state if the app was already open.
  4. check the new plan and available features.
  5. open the relevant setup page, such as byok overview for lifetime byok users.

details to know

  • different plans can trigger different onboarding emails.
  • solo and agency users should keep their normal post-payment flow.
  • lifetime byok users should be guided to bring-your-own-key setup.

limits and edge cases

  • payment success depends on the provider webhook reaching the app.
  • do not mention a specific price unless the current pricing page does.
  • plan language in emails and docs must match the live product.
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