map your brand against up to four competitors across strengths, weaknesses, and positioning — and find the gap you can own.
knowing your competitive gap is one thing. hold your voice helps you write content that consistently communicates it — in a voice your competitors can't copy.
start for $12–4 is ideal. more than 4 and the matrix becomes noise. focus on the competitors your target customers actually compare you against — not every player in the category.
g2, capterra, and trustpilot reviews are gold mines. look for 3-star reviews — they're honest about what's missing without being angry rants. reddit and twitter/x threads also surface real frustrations.
a gap is where customers have an unmet need that you can serve better than anyone else. it's often the intersection of "competitor weakness" and "your strength" — the white space in the matrix.
quarterly for fast-moving markets. set a google alert for each competitor name so you catch major product launches or funding announcements in real-time.